Susie Powell, CPCU, CPIW| Department Manager

Susie Powell is our Personal Lines Manager.  She has been with Buckley & Company since 1985 with experience prior to that with Fireman's Fund Insurance Company.  She is a Chartered Property Casualty Underwriter having earned that designation in 1992 and is an active member in the Bluegrass Association of Insurance Women.  Susie specializes in writing new business, handling large accounts and supervising the Personal Lines employees and workflows. 

Her customers appreciate her experience in the insurance industry and warm personality.   With Susie’s expertise and long-term dedication our agency is able to offer top quality professional services to our Personal Lines Clients. 

Please call Susie Powell at (859) 269-8002 ext. 221 or email her at spowell@buckleyinsurance.com for an insurance quote today.

Sarah States MBA, KACSR, CPIW | Customer Service Agent

Sarah States has been a member of our Buckley & Company Personal Lines team since May of 2004.  She received her Bachelor’s Degree in Insurance from Eastern Kentucky University in May 2002 and received her Masters Degree in Business Administration in May 2005.  Sarah obtained her KACSR designation through study and exams to become a Kentucky Accredited Customer Service Representative in October 2005.  In addition, she is an active member in the Bluegrass Association of Insurance Women (BGAIW) and became the 2007-2008 recipient of their Rookie of the Year Award for her outstanding achievements in the insurance industry and promotion of the organization.

Sarah’s computer skills are excellent, which is an important key to providing fast and efficient service in today’s highly automated insurance industry.  She has a positive, cheerful attitude and strong personal commitment to serving her customers as she truly cares about her clients. You’ll find she is very diligent in working to promptly offer solutions for all your personal insurance needs.

If you have any service requests such as billing questions, automobile proof cards, changes to your policy(s), or claims to file, Sarah is just a phone call way.  She can also assist you with your important renewal and coverage reviews along with quoting and issuing new policies when you need them.

Please call Sarah States at 859-269-8002 ext. 226 or email her at: sstates@buckleyinsurance.com for any of your service needs.